Candidate Help Center
At DataQuest, we’ve worked hard to help make the background check process simple and user-friendly. If you’re completing a background check for a job, this page covers some of the most common questions we hear from candidates.
You’ll also find info on how to request a copy of your report or how to get in touch if you have any questions about it.
Still need assistance? Feel free to reach out — we’re always happy to help! You can reach us by calling toll-free at: 888-443-0135, or by clicking here.
Helpful Resources
- Consumer Financial Protection Bureau (CFPB)
- Equal Employment Opportunity Commission (EEOC)
- Federal Trade Commission (FTC)
- EEOC’s Background Checks: What Job Applicants and Employees Should Know
- Employment Background Checks: FTC, EEOC Offer Tips for Employers and Job Applicants
- FCRA Summary of Your Rights
- Remedying the Effects of Identity Theft
Frequently Asked Questions
We perform various background checks, and some of the more common services include:
- Criminal history checks
- Employment and education verifications
- Reference checks
- Social media searches
- Motor vehicle reports/driving history
- Drug testing
Our packages can be tailored to meet specific employer requirements. If you have any particular concerns or questions, feel free to ask!
To facilitate your background check, you’ll typically need to provide some basic information, including:
- Full name
- Date of birth
- Social Security Number
- Address history
Additionally, you may need to share details about your employment and education history, and you might be required to provide valid government-issued identification.
Please note that specific requirements may vary depending on the type of background check service being conducted.
Our turnaround times are typically very fast! Timing can vary depending on the type of search being requested, but generally most reports are completed within 1 to 3 business days, with many available in just a few hours!
A background check is just one of many factors employers consider in hiring decisions, and having a criminal record does not automatically disqualify you.
Focus on showcasing your skills and qualifications for the position. If your criminal record comes up later, be ready to discuss it honestly and mention any steps you've taken since, such as rehabilitation or personal growth. Since employers have different policies on criminal records, it can be helpful to understand their approach beforehand if you have concerns.
Yes, absolutely!
In accordance with the Fair Credit Reporting Act (FCRA), if a background check has been conducted for employment purposes, you have the right to obtain a copy of the report.
If DataQuest conducted a background check on you and you would like a free copy of your report, you can call us at Toll-Free: 888-443-0135 or email us at support@dataquestllc.com.
Yes, you have the right to dispute any inaccuracies in your background check report. If you believe any information is incorrect, please notify the background check company as soon as possible, as they are required to investigate your dispute.
Once the investigation is complete, both you and the employer will be notified of the outcome and will receive an updated report if any changes are made.
If you would like to dispute information in a report conducted by DataQuest, please click here to visit our "Dispute Resolution" page for more information.
You may also call us directly at Toll-Free: 888-443-0135 or email us at disputes@dataquestllc.com. We are here to assist you with your dispute request promptly.